Account data, payment details and VinciSpin choices

We handle account information in connection with account management, payment selection, withdrawals and verification. The practical information involved can include a chosen payment route, transaction details and the supporting material requested for a first withdrawal or a large deposit.

• We use EUR as our base currency and record the transaction context when an alternative-currency deposit converts to EUR.
• We may request identity documents, proof of address or payment-card copies for a first withdrawal.
• We may request source-of-funds verification for large deposits.
• We provide account controls for deposit, loss and session time limits, reality checks, cool-off periods and self-exclusion.

Keeping account information protected

Payment and account context

We use account and transaction information for deposits and withdrawals selected in the personal account area. Payment options include cards, bank transfer, e-wallets and cryptocurrencies, so a transaction record is connected with the route selected by the player.

Verification context

A first withdrawal may involve identity documents, proof of address or payment-card copies. For a large deposit, we may request source-of-funds verification. We process a withdrawal request after verification is complete.

Retention for account processes

We retain account-related information for account operation, payment processing, verification and transaction monitoring. Transaction monitoring addresses suspicious patterns.

Changes to this privacy approach

We keep changes connected with the account relationship clear:

• We update the policy text when our account-data approach changes.
• We connect a change to the payment, verification or account-control context it affects.
• We keep the support route available for a player who wants to raise a privacy question.

Sharing through payment and verification routes

Payment information can move through the selected method as we process deposits and withdrawals. Verification material is connected with the request that calls for it: identity documents, proof of address, payment-card copies and source-of-funds material can be relevant to a first withdrawal or a large deposit.

How we use account information

Account management

We use account information for account management and navigation, including our progressive web app.

Payments and withdrawal processing

We use transaction information to process deposits and withdrawals. Deposited funds need three-times play-through before withdrawal authorisation, and the usual withdrawal minimum is €50 or the equivalent unless a promotion sets another amount.

Account controls

We use the account relationship to provide daily, weekly and monthly deposit limits, loss limits, session time limits and reality checks. A cool-off period gives a player a break, while self-exclusion is activated in the account profile.

Information connected with the account

We may collect information connected with the account, the chosen payment method, deposits, withdrawals and verification requests. EUR is our base currency; an alternative-currency deposit converts to EUR at transaction time, and a non-EUR card transaction may be affected by currency conversion.
We keep this information connected to the action it supports. A first withdrawal may request supporting material, a large deposit may involve a source-of-funds request, and transaction monitoring can address suspicious patterns. The account record brings those events into the same payment and verification history.

Your account-data choices

Raising a privacy question

Use our support route and identify whether the question concerns a payment, withdrawal, verification step or account control. Our support is available 24 hours a day, seven days a week, which keeps the account route available when a player needs clarification.

Account controls and breaks

Use the account controls that match the intended session: a deposit limit, loss limit, session time limit, reality check, cool-off period or self-exclusion. An account closure request can go through Live Chat or email.
Last updated: 1 November 2026