Account rules for payments, play and withdrawals
We set the account terms around payments, play and withdrawal preparation. Our base currency is EUR. An alternative-currency deposit converts to EUR at transaction time, while a non-EUR card transaction may be affected by currency conversion.
We require deposited funds to be played through at least three times before withdrawal authorisation. Promotions follow their own terms and may set another minimum withdrawal amount than our usual €50 or equivalent.
What our terms cover
Account use
We use the personal account area for deposits and withdrawals. Our mobile product is a progressive web app for account management and navigation on Android and iPhone browsers.
Payment and withdrawal
A first withdrawal may require identity documents, proof of address or payment-card copies. For large deposits, source-of-funds verification may be required. We process a withdrawal after verification is complete.
Account rules in practice
Our payment terms connect the deposit, the play-through requirement and the payout. Deposits may start around €10 and may be capped at €5,000 per transaction. A player planning a withdrawal should account for the three-times deposit play-through rule before submitting the request.
Accuracy and changing offers
We keep promotions under their own terms. A promotion may set a different minimum withdrawal amount, while our usual minimum is €50 or the equivalent. The payment method and loyalty rank can affect the maximum withdrawal amount.
Acceptable account use
| Account action | Our account approach |
|---|---|
| Deposit | Use a selected payment method in the personal account area |
| Play | Apply the three-times rule to deposited funds before withdrawal authorisation |
| Verification | Complete the material we request for a first withdrawal or large deposit |
| Account control | Use deposit, loss, session and reality-check tools to set boundaries |
Limits of the account relationship
- We process withdrawal requests after verification is complete.
- We may pay wins above €10,000 in monthly instalments capped at €10,000.
- A cryptocurrency-network error case can bring a 0.1 BTC recovery fee.
Promotions and payment terms
We keep promotions subject to their own terms. We use EUR as the base currency and apply the three-times play-through requirement to deposited funds before withdrawal authorisation. Our payment rules and the promotion terms should be considered together when a player plans a funded session.
We keep the withdrawal route connected with the selected payment method. Visa OCT and Mastercard payment transfer are payment-transfer routes for payouts, while the chosen payment method and loyalty rank can affect the maximum withdrawal. We process a withdrawal after verification is complete, and processing can take up to 72 hours. A non-EUR card transaction may be affected by currency conversion; cryptocurrency withdrawals convert from EUR during processing. Daily, weekly and monthly deposit limits, loss limits, session time limits and reality checks can be set in the account. A cool-off period creates a break, and self-exclusion is activated in the account profile.